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Accessibility

Last updated: October 20, 2026

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Care Cube is committed to making our website and information easier to access and use. We want people with different abilities and communication needs to be able to learn about our services and contact our team.

Our accessibility goal

Our goal is to work towards the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA.

As we develop and improve our website, we aim to provide:

  • Clear language, descriptive headings and consistent navigation.

  • Readable text and suitable colour contrast.

  • Text that remains usable when enlarged.

  • Text descriptions for images that convey important information.

  • Forms with clear labels and instructions.

  • Support for keyboard navigation and assistive technologies.​

 

Information in another format

If information is difficult to read, understand or access, please contact us.

You can ask about larger text, a different document format or a verbal explanation. We will discuss practical options with you and help you find the information you need.

You can also involve an advocate, family member or another person you trust, with your permission.

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​External content

Some linked resources and embedded features are provided by other organisations. If you experience difficulty accessing them, let us know so we can discuss another way to obtain the relevant information.

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Report an accessibility issue

We welcome feedback about anything that makes our website difficult to use.

Email: services@carecube.com.au
Phone: +61 473 795 773

When reporting an issue, please include:

  • The page address or name.

  • What you were trying to do.

  • What went wrong.

  • Your preferred way for us to contact you.

 

If helpful, you can also tell us about your device, browser or assistive technology. You do not need to share a diagnosis or medical information.

Our team will review your feedback, discuss the next steps and help you access the information through another suitable method where possible.

Let’s Talk About Your Support

Exploring disability support for the first time or considering a change of provider? Tell us about your goals and we can discuss how Care Cube may be able to help.
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Call: +61 473 795 773
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